Frequently Asked Questions

  • Join my Art & Faith Community to receive peaceful glimpses into my creative process, uplifting scriptures, and stories that highlight how beauty and gratitude point us back to the Creator. You'll also be the first to know about new releases, events, and exclusive offers.

  • © 2025 Amy Boardman Art. All Rights Reserved.

    Each piece of art I create is a reflection of my heart and faith, crafted with intention and care. As the artist, I hold the exclusive rights to my original works, including the rights to reproduce, distribute, and display them.

    When you purchase a piece of my art, you're acquiring the physical artwork to enjoy in your personal space. However, the copyright remains with me, the artist. This ensures that the integrity and authenticity of each piece are preserved.

    Unauthorized reproduction, distribution, or commercial use of my artwork without written permission is not permitted. This protection is in place to honor the creative process and the value of original art.

    Additionally, the Visual Artists Rights Act (VARA) safeguards artists by allowing them to claim authorship and prevent any distortion or misuse of their work that could harm their reputation.

    For more detailed information, you can refer to the U.S. Copyright Office and the Visual Artists Rights Act.

  • 📦 Shipping & Delivery

    Each piece of art is packaged securely with care, including insurance and a tracking number. Once your order has shipped, you'll receive an email notification with the tracking details.

    For U.S. orders, I ship via USPS, UPS, or FedEx. While I currently ship nationwide within the United States, I'm exploring options to offer international shipping in the future. Please note that international orders may incur customs, duty, or tax fees, which will not be covered by the shipping cost.

    Please be aware that delivery times may be affected by factors such as carrier delays, inclement weather (especially snow and ice in Alabama), and other unforeseen circumstances. I will keep you informed if any delays occur beyond the standard timeframe.

  • 📦 Shipping Policy

    Last Updated: May 2025

    Welcome to Amy Boardman Art! Each piece I create is a reflection of my faith and dedication. Here's what you can expect when ordering:

    🕊️ Processing Time

    • Standard Orders: Typically processed within 1–5 business days.

    • Custom Commissions: Processing times vary based on the complexity and size of the artwork. An estimated timeline will be provided during our consultation.

    Please note: Orders are not processed or shipped on weekends or holidays.

    🚚 Shipping Methods & Carriers

    I offer the following shipping options through my Squarespace store:

    • Flat Rate Shipping: A fixed shipping cost per order.

    • Weight-Based Shipping: Shipping costs calculated based on the total weight of your order.

    • Carrier-Calculated Shipping: Real-time shipping rates from USPS, UPS, or FedEx, based on package weight, dimensions, and destination. This option is available for U.S. orders and requires the Commerce Advanced plan.

    If you have a preferred carrier or require expedited shipping, please contact me to discuss available options.

    📬 Delivery Times

    • Standard Delivery: 3–5 business days.

    • Expedited Options: Two-day and overnight delivery available upon request (continental U.S. only).Bolt+2ShipBob+2Squarespace+2

    Please be aware that delivery times may be affected by factors such as holidays, peak seasons, inclement weather (especially snow and ice in Alabama), or carrier delays. I will keep you informed of any significant delays.

    📦 Shipment Confirmation & Tracking

    Once your order has shipped, you will receive a confirmation email with tracking information and insurance details.

    📮 Shipping to P.O. Boxes & APO/FPO Addresses

    I ship to P.O. Boxes, U.S. Territories, and APO/FPO/DPO addresses. Please ensure that your shipping information is accurate to avoid delays.

    🌍 International Shipping

    Currently, I ship within the United States. I am exploring options to offer international shipping in the future. Please note that international orders may incur customs fees, duties, or taxes, which are the responsibility of the customer.

    📦 Damages

    I take great care in packaging your artwork to ensure it arrives safely. If your order arrives damaged, please refer to the Returns, Refunds, and Cancellations Policy for guidance on how to proceed.

  • 🎨 Return Policy

    Last Updated: May 2025

    At Amy Boardman Art, each piece is a reflection of my faith and dedication. I want you to feel the same connection when you receive your artwork. If you're not completely satisfied, here's how we can make it right:

    🖼️ Returns & Exchanges

    • Timeframe: If you're not delighted with your purchase, please contact me within 7 days of receiving your artwork.

    • Condition: To be eligible for a return or exchange, the artwork must be in new, pristine condition, including all original packaging, certificates of authenticity, and any accompanying materials.

    • Process: Once I receive your return request, I will respond within 1–2 business days with instructions.

    💸 Refunds & Restocking Fee

    • Restocking Fee: A 25% restocking fee will be deducted from the refund amount.

    • Shipping Costs: Original shipping costs are non-refundable and will be deducted from the refund amount.

    • Processing: Refunds will be processed within 2–3 business days after the returned artwork is received and inspected.

    📦 Return Shipping

    • Responsibility: Return shipping costs are the responsibility of the customer. Please ensure the artwork is securely packaged and insured for the full purchase amount.

    • Tracking: A tracking number is required to confirm the return.

    • Shipping Method: Please use a reliable carrier (e.g., USPS, UPS, FedEx) to ensure safe delivery.

    🎨 Custom & Commissioned Artwork

    • Policy: All sales of custom or commissioned artwork are final.

    • Reasoning: Due to the personalized nature of these pieces, they cannot be resold.

    • Agreement: A contract outlining the scope, timeline, and expectations is provided before commencement.

    🛍️ Sale & Discounted Items

    • Final Sale: Items purchased on sale or with a discount are non-returnable and non-refundable.

    📩 Initiating a Return or Exchange

    Please contact me via the Contact Page with the subject line "Return/Exchange Request." Include:

    • Order Number: Found in your confirmation email.

    • Reason for Return/Exchange: Briefly describe why you're requesting a return or exchange.

    • Photos: If applicable, include photos of the artwork and packaging.

    🛡️ Damaged or Defective Items

    • Notification: If your artwork arrives damaged or defective, please contact me within 7 days of receipt.

    • Documentation: Provide photos of the damage and packaging.

    • Resolution: Depending on the situation, I will offer a replacement, repair, or refund.

    Thank you for supporting my art and journey. Your trust means the world to me. If you have any questions or concerns, please don't hesitate to reach out.

  • 🎨 Custom-Commissioned Artwork Contract

    Last Updated: April 2025

    Thank you for considering a custom painting by Amy Boardman Art. Each piece is a unique creation, tailored to your vision and crafted with care. To ensure a smooth and transparent process, please review the following guidelines:

    🖌️ Section 1: Artistic Rights & Use

    • Ownership: Upon completion, you own the physical artwork. However, Amy Boardman retains the copyright, granting you personal use rights only. Commercial use or reproduction requires prior written consent.

    • Reposting: You're welcome to share images of your commissioned artwork on social media, provided you credit @AmyBoardmanArt and retain the artist's signature.

    • Prohibited Actions: Altering, reproducing, or claiming the artwork as your own is prohibited. Violations may result in termination of future commissions.

    💳 Section 2: Payment Terms

    • Payment Options: Full payment is required upfront or through a payment plan. Accepted methods include:

      • Squarespace Payments: Visa, Mastercard, American Express, Discover, JCB, Diners Club, UnionPay, Apple Pay, Afterpay/Clearpay, Klarna, ACH (U.S. only) .

      • PayPal: Available for U.S. customers.

      • Square: For in-person transactions via the Square app.

    • Payment Deadlines: Payment is due within 24 hours of receiving a sketch or quote.

    • Refund Policy:

      • Before Work Begins: Full refund.

      • During Draft Concept Phase: 90% refund.

      • During Sketching Phase: 50% refund.

      • During Painting Phase: No refund.

      • Restocking Fee: A 25% fee applies to returns, excluding shipping and handling.

    • Cancellation Rights: I reserve the right to cancel the commission at any time, with a full refund if I cannot complete it. If communication delays progress, I may cancel the commission, adhering to the refund policy.

    📸 Section 3: Submission Guidelines

    • Photo Quality: Provide clear, high-resolution, non-pixelated images. The quality of the reference photo directly impacts the final artwork.

    • Pet Portraits: Include at least one front-facing photo.

    • Usage Rights: Ensure you have the rights or permission to use the photos provided.

    • Additional Subjects: For multi-subject commissions, an additional fee of 1/3 the cost of the painting applies per subject.

    🎨 Section 4: Artistic Scope & Content

    • Subject Matter: I specialize in various subjects but do not replicate other artists' work or accept offensive content.

    • Offensive Content: Requests deemed offensive or outside my artistic values will be declined.

    • Age Requirement: Clients must be 18+ years old.

    🛠️ Section 5: Workflow & Communication

    • Estimated Completion: Typically 3 days to 2 weeks, depending on size and complexity.

    • Delays: Unforeseen circumstances like weather or health issues may cause delays.

    • Work-in-Progress (WIP): I may provide updates for your approval. Timely feedback is essential to avoid delays.

    • Revisions:

      • Major Changes: After sketch approval, major changes incur a fee starting at $50 per change, plus $50/hour for additional revisions.

      • Minor Edits: Adjustments to color, tone, or shading are included at no extra cost.

    • Sharing Your Art: I may share WIPs online unless you request otherwise.

    • Reproduction Rights: I retain the rights for promotional use and reproductions. Exclusive rights can be discussed for an additional fee.

    ✍️ Final Thoughts

    I'm excited to collaborate with you to bring your vision to life. By proceeding, you agree to the terms outlined above, ensuring a respectful and professional partnership.

  • Website Disclaimer

    Last Updated: April 2025

    The content presented on https://www.amyboardmanart.com is intended for general informational purposes. While I strive to provide accurate and up-to-date information, I cannot guarantee the completeness, reliability, or accuracy of the content. By accessing and using this website, you acknowledge and agree that any reliance on the information provided is at your own risk. I am not liable for any loss or damage arising from the use of this site or its content.

    Testimonials Disclaimer

    I value and appreciate the feedback shared by clients and visitors. Testimonials featured on this site reflect individual experiences and opinions. Please note that these testimonials are not representative of all clients and results may vary. They are not intended to guarantee similar outcomes for others. I may edit testimonials for clarity and brevity, but I do not endorse or have any financial relationship with the reviewers. This disclaimer ensures transparency and helps visitors understand the context of testimonials.

  • Privacy Notice

    Last Updated: April 2025

    Your privacy is of utmost importance to me. This notice outlines how I collect, use, and protect your personal information when you engage with my services at https://www.amyboardmanart.com.

    Information I Collect

    I collect personal information that you provide directly, such as:

    • Contact Information: Name, email address, and phone number when you reach out through the contact form or subscribe to updates.

    • Transaction Details: Billing and shipping information for order processing.

    • Correspondence: Any messages exchanged during our communication.

    How I Use Your Information

    Your information is used solely for:

    Information Sharing

    I do not share your personal information with third parties, except when necessary to:

    • Fulfill orders (e.g., sharing shipping information with delivery services).Squarespace Help

    • Comply with legal obligations.

    Your Rights

    You have the right to:

    • Access the personal information I hold about you.

    • Request corrections to any inaccuracies.Wikipedia

    • Withdraw consent for marketing communications at any time.

    To exercise these rights or if you have any questions, please contact me through the 'Contact' page on my website.

    Data Security

    I implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

    Cookies

    This website uses cookies to enhance your browsing experience. By continuing to use this site, you consent to the use of cookies.

    Policy Updates

    This Privacy Notice may be updated periodically. Any changes will be posted on this page with an updated 'Last Updated' date.

“If I cannot do great things, I can do small things in a great way.”
— Martin Luther King Jr.
“Think of all the beauty still left around you and be happy.”
— Anne Frank
“All we have to decide is what to do with the time that is given us.”
— J.R.R. Tolkien